Build executive dashboards and deliver data-driven insights to reduce churn and increase ARPU across the consumer organization. Partner cross-functionally to define KPIs, conduct behavioral analysis, and design measurement plans for experiments.
Uniti
16 Remote Job Openings at Uniti
Lead pricing strategy and commercial analysis for wholesale fiber infrastructure, focusing on hyperscale customers and large strategic opportunities. Develop financial models to evaluate deal economics and partner with cross-functional teams to structure complex long-term commercial arrangements.
Oversee daily cash accounting operations, including general ledger reconciliations and the month-end close process. Supervise staff and collaborate with cross-functional partners to improve financial reporting and internal controls.
Develop, deploy, and manage automation and middleware applications to meet business and customer needs. This includes creating integrations between systems and providing production support on a rotating schedule.
Manage the end-to-end contract administration process for customer agreements, including intake, drafting, and internal approval coordination. Maintain the contract repository and support post-execution lifecycle needs such as renewals and reporting.
The analyst manages third-party auto and general liability claims by coordinating between employees, customers, and the Third-Party Claims Administrator. They are responsible for internal investigations, monthly reporting, and ensuring claims are resolved efficiently and in compliance with company policies.
Provide technical pre-sales support to the Wholesale organization by designing telecommunications solutions that align customer needs with network capabilities. Collaborate with cross-functional teams to validate feasibility and develop technical documentation for the sales cycle.
Lead the strategy, governance, and evolution of IVR and AI-driven customer interaction capabilities to modernize self-service across voice channels. Partner with cross-functional teams to design and implement conversational AI solutions that improve business and customer outcomes.
Lead the strategy and daily operations of channel partnerships by seeking, qualifying, and managing sales agents to drive revenue. Collaborate with agents to strategize opportunities and interface with internal departments to ensure service delivery and customer satisfaction.
The Wireless Business Manager serves as the primary relationship manager and advocate for assigned wireless customers to drive revenue growth and ensure service delivery. They coordinate across internal departments including Sales, Engineering, and Finance to resolve operational issues and align business objectives.
The Major Customer Success Manager is responsible for building strong relationships with elite and enterprise accounts to drive product adoption and customer satisfaction. They collaborate with sales teams to identify expansion opportunities and orchestrate technical issue resolution to maximize customer lifetime value.
The Major Account Development Manager is responsible for driving business growth by selling strategic fiber products and services to mid-market and enterprise customers. This includes managing the full sales lifecycle, developing account growth strategies, and collaborating with Customer Success teams to reduce churn and increase wallet share.
Own the end-to-end lifecycle of the RevChain billing platform, including design, development, and operational support. Partner with stakeholders to integrate billing capabilities with upstream and downstream systems while ensuring platform scalability and reliability.
Lead the end-to-end marketing and go-to-market function to drive revenue growth and brand strength. Build and manage the marketing organization, overseeing everything from brand positioning and demand generation to sales enablement and analytics.
The role focuses on maximizing customer stability by transitioning existing business clients from legacy products and equipment to next-generation solutions. Responsibilities include conducting assessments, facilitating service conversions, and meeting monthly sales targets.
The Customer Success Manager is responsible for building strong customer relationships and driving the adoption of fiber-based products and solutions. They proactively engage accounts to ensure value realization, orchestrate issue resolution, and identify opportunities to expand customer relationships.
