The Finance Analyst supports financial operations through reporting, dispute resolution, and collections management. They collaborate with internal teams including Accounting, Legal, and Sales to ensure financial accuracy and resolve customer account issues.
The role involves managing the end-to-end lifecycle of the RevChain billing platform, including design, development, and maintenance of core features and customizations. You will also monitor production health, triage incidents, and integrate the platform with various upstream and downstream systems.
The Major Customer Success Manager is responsible for building customer relationships, driving product adoption, and ensuring customers realize the value of their investment. They orchestrate issue resolution and collaborate with sales teams to identify opportunities for expanding customer accounts.
The Channel Manager will lead the strategy and operations of channel partnerships to drive revenue growth. They are responsible for qualifying, training, and managing sales agents while collaborating on sales opportunities and ensuring service delivery.
The Senior Regulatory Analyst II is responsible for filing monthly, quarterly, and annual regulatory compliance reports for the company. The role also involves coordinating responses to data requests, managing regulatory audits, and maintaining internal regulatory databases.
The specialist will handle inbound customer care calls to resolve billing, service, and account issues while focusing on first-call resolution. They will also proactively educate customers and recommend new products to improve the overall customer experience.
