Lead a team in the engineering, design, and project coordination of aerial, buried, and underground cable installations. Manage overall project execution including scope, cost, safety, quality, and customer satisfaction.
Uniti
7 Remote Job Openings at Uniti
Responsible for the engineering, design, and project management of DWDM systems, including cost estimation and scope of work development. The role involves creating technical installation packages and maintaining inside plant site documentation.
Perform construction inspection for Outside Plant (OSP) fiber internet infrastructure. Ensure safety and technical standards are met during the deployment of multi-gigabit fiber services.
The specialist is responsible for preventing customers from disconnecting services by offering retention deals and troubleshooting technical issues. The goal is to achieve last-call resolution while maintaining high customer satisfaction and low repeat caller rates.
The specialist is responsible for preventing customers from disconnecting services through retention offers, troubleshooting, and product education. They aim for last-call resolution to ensure customer inquiries are fully resolved in a single interaction.
Lead the growth and development of the channel sales program by managing a team of professionals and fostering relationships with resellers. Develop comprehensive strategies to meet sales targets and oversee partner onboarding, training, and performance metrics.
The Kinetic Assigner provides support to field technicians and customer care teams by managing service installations, facility assignments, and troubleshooting. They are responsible for maintaining accurate customer service records and handling order modifications or cancellations in a call center environment.