Trustmark

Responsible for handling a high volume of complex inbound customer inquiries and resolving escalations through a strong understanding of business rules. The role also involves mentoring new hires and coordinating with internal departments to determine root causes of client issues.

Drive new business sales by establishing consultative partnerships with voluntary benefit distributors and managing target account lists. Responsibilities include conducting market analysis, managing the sales pipeline via Salesforce, and collaborating with internal stakeholders to develop product solutions.

Drive new business sales by establishing consultative partnerships with benefit distributors and managing target account lists. Responsibilities include conducting market analysis, managing the sales pipeline via Salesforce, and collaborating with internal stakeholders to develop product solutions.

Drive new business growth and strengthen broker relationships within the small business medical insurance segment. This involves conducting field visits, delivering product presentations, and collaborating with underwriting and marketing teams to implement solutions.

Acts as the primary point of contact for brokers and employer groups to resolve service issues and manage administrative needs. Coordinates client onboarding, processes renewal paperwork, and collaborates with internal teams to drive client retention.