TridentCare

Lab Dispatcher

TridentCare · Full Time · 9 days ago

TridentCare

🌎 United States 💵 $14.5 - $16 per hour ⭐ 0-2 yrs exp 💼 Others

The Lab Dispatcher is responsible for dispatching service orders to field personnel and tracking case completion throughout the shift. They must maintain constant communication with various departments and facilities to ensure efficient service delivery and resolve any operational issues.

customer-service voip call-center communication microsoft-office operations documentation

APPLY

Internal Operations Supervisor

TridentCare · Full Time · 11 days ago

TridentCare

🌎 United States 💵 $56120 - $66120 per year ⭐ 2-5 yrs exp 💼 Others

The Internal Operations Supervisor manages call center staff productivity, schedules, and performance through coaching and goal setting. They also handle complex policy inquiries, monitor call quality, and ensure departmental procedures are executed effectively.

customer-service call-center feedback operations leadership

APPLY

Internal Operations Supervisor

TridentCare · Full Time · 11 days ago

TridentCare

🌎 United States 💵 $56120 - $66120 per year ⭐ 2-5 yrs exp 💼 Others

The Internal Operations Supervisor is responsible for managing call center staff, optimizing productivity, and ensuring adherence to departmental policies. They will also mentor employees, handle complex inquiries, and monitor call quality to maintain high service standards.

customer-service call-center feedback operations leadership

APPLY

Payor Strategy Contract Coordinator

TridentCare · Full Time · 15 days ago

TridentCare

🌎 United States 💵 $57400 - $60000 per year ⭐ 2-5 yrs exp 💼 Others

The Contract Coordinator manages managed care contract administration, including implementation, auditing, and profitability analysis across all business entities. They act as a primary liaison for regional payors and ensure all contractual terms and fee schedules are accurately maintained and communicated.

customer-service communication microsoft-office negotiation

APPLY

Lab Dispatcher

TridentCare · Full Time · 16 days ago

TridentCare

🌎 United States 💵 $14.5 - $16 per hour ⭐ 0-2 yrs exp 💼 Others

The Lab Dispatcher is responsible for coordinating and dispatching service orders to field personnel while maintaining constant communication with various departments. They must ensure timely case completion, handle high-priority requests, and provide detailed documentation of all daily activities.

customer-service voip call-center communication microsoft-office documentation

APPLY

Lab Dispatcher

TridentCare · Full Time · 16 days ago

TridentCare

🌎 United States 💵 $14.5 - $16 per hour ⭐ 0-2 yrs exp 💼 Others

The Lab Dispatcher is responsible for coordinating and dispatching service orders to field personnel while maintaining constant communication to ensure timely completion. They must also handle high-volume facility requests, provide detailed documentation, and troubleshoot unexpected issues throughout their shift.

customer-service voip call-center communication microsoft-office operations documentation

APPLY

Customer Service Representative

TridentCare · Full Time · 23 days ago

TridentCare

🌎 United States 💵 $14 - $15.5 per hour ⭐ 0-2 yrs exp 💼 Support

The Customer Service Representative is responsible for processing customer orders via telephone while ensuring a professional and positive customer experience. They are also expected to perform cross-trained functions within the department and maintain productivity standards for call volume.

insurance customer-service call-center communication training

APPLY

Government Revenue Cycle Accounts Receivable

TridentCare · Full Time · a month ago

TridentCare

🌎 United States 💵 $19 - $21 per hour ⭐ 2-5 yrs exp 💼 Sales

Manage the submission and follow-up of government revenue cycle claims to ensure timely cash resolution. Coordinate with insurance carriers to resolve underpayments and maintain productivity goals.

APPLY

Quality Assurance Analyst RCM

TridentCare · Full Time · 2 months ago

TridentCare

🌎 United States 💵 $44000 - $46000 per year ⭐ 5-10 yrs exp 💼 Software Development

Responsible for auditing facility contracts and billing accuracy across various lines of business to ensure compliance with company and government policies. Acts as the primary point of contact for contractual billing inquiries and manages the transition process for acquisitions.

APPLY

Accounts Receivable Rep- 3rd Party Non-Gov't payers

TridentCare · Full Time · 2 months ago

TridentCare

🌎 United States 💵 $18 - $21 per hour ⭐ 0-2 yrs exp 💼 Finance

Responsible for preparing, editing, and submitting insurance claims to ensure timely reimbursement from non-government payers. The role involves resolving account discrepancies, processing refunds, and maintaining accurate billing records.

APPLY