The Customer Service Representative is responsible for receiving and processing customer orders via telephone while ensuring a professional and efficient experience. They must also perform cross-trained departmental functions and maintain accurate documentation in the DDF system.
The Vascular Access Dispatcher is responsible for assigning cases to mobile nurses and providing essential support to the field team. They also serve as a primary point of contact for clients, managing scheduling, delays, and general inquiries.
The dispatcher is responsible for coordinating and scheduling ultrasound services while prioritizing STAT and urgent exams for field technologists. They also manage client communications, verify insurance information, and ensure accurate documentation for all medical orders.
The role involves preparing and submitting accurate insurance claims while managing account follow-ups to ensure timely cash resolution. You will also communicate with insurance carriers to resolve payment issues and maintain compliance with departmental standards.
The role involves preparing and submitting accurate insurance claims while managing account follow-ups to ensure timely resolution. You will also communicate with insurance carriers to verify patient information and resolve payment discrepancies.
The representative is responsible for preparing and submitting accurate insurance claims while ensuring timely reimbursement. They also manage account discrepancies, process refunds, and maintain detailed records of all billing activities.
The Internal Ops Coordinator monitors call center queue activity, manages agent performance, and provides coaching and development feedback. They also handle client escalations, maintain work environment discipline, and coordinate with other departments to manage call volume.
The Customer Service Representative is responsible for receiving and processing customer orders via telephone while ensuring a professional and efficient experience. They will also be cross-trained in various departmental functions to support team needs as required.
The Lab Dispatcher is responsible for coordinating and dispatching service orders to field personnel while maintaining constant communication with various departments. They must ensure timely case completion, handle high-priority requests, and provide detailed documentation of all operational activities.
The Internal Operations Coordinator oversees daily queue activity, monitors agent performance, and provides coaching and development sessions. They also handle client escalations, manage attendance reporting, and ensure smooth operations during the overnight shift.
The Contract Coordinator manages managed care contract administration, including implementation, auditing, and profitability analysis across all business entities. They act as a primary liaison for regional payors and ensure all contractual terms and fee schedules are accurately maintained and communicated.
The Lab Dispatcher is responsible for coordinating and dispatching service orders to field personnel while maintaining constant communication with various departments. They must ensure timely case completion, handle high-priority requests, and provide detailed documentation of all daily activities.
Manage the submission and follow-up of government revenue cycle claims to ensure timely cash resolution. Coordinate with insurance carriers to resolve underpayments and maintain productivity goals.
Responsible for auditing facility contracts and billing accuracy across various lines of business to ensure compliance with company and government policies. Acts as the primary point of contact for contractual billing inquiries and manages the transition process for acquisitions.
