You will own the growth roadmap and product levers to drive acquisition, conversion, retention, and expansion. You will collaborate with engineering, design, and data teams to design, execute, and analyze experiments that move key revenue metrics.
You will design, build, and manage an AI-powered content system to drive organic pipeline and traffic. You will also oversee content strategy, SEO, website architecture, and the integration of expert knowledge into automated workflows.
You will own the marketing-led customer journey for paying users, designing automated, AI-driven workflows to drive adoption, retention, and expansion. You are responsible for orchestrating customer communications, segmentation, and revenue outcomes while collaborating across Growth, CS, and Product teams.
You will manage a book of 50 to 80 mid-market accounts, focusing on retention, revenue growth, and proactive relationship management. You are responsible for executing the customer success playbook, utilizing AI tools to improve efficiency, and driving product adoption.
