The Associate Manager leads the Care Coordination and Revenue Pod teams to ensure high-quality member service and accurate billing operations. They are responsible for coaching staff, managing workflows, resolving escalations, and collaborating with cross-functional leadership to optimize processes.
The specialist will manage the execution, QA, and technical troubleshooting of lifecycle email and SMS programs within the Braze platform. They will collaborate with lifecycle and engineering teams to validate message rendering, logic, and audience targeting to ensure reliable communication.
The specialist will own and execute the organic social media calendar across Instagram, TikTok, and YouTube, including creative production and platform distribution. They will also manage community engagement, monitor brand sentiment, and provide data-driven reporting to inform future content strategies.
As a Nurse Practitioner, you will provide affirming primary care for women, including gynecological services and holistic care. You will also participate in technology development and protocol innovation.
