The Volume

Oversee daily e-commerce operations, including managing 3PL warehouse partners and ensuring accurate order fulfillment. Handle customer inquiries and resolve logistics issues to maintain a high-quality customer experience.

Oversee customer service and day-to-day e-commerce operations, including direct management of 3PL warehouse and fulfillment partners. Ensure timely order processing, resolve customer inquiries, and optimize internal operational procedures.

Manage YouTube channels with a focus on football and basketball by creating thumbnails, titles, and descriptions. Edit full episodes and breakout segments while coordinating channel strategy with producers and digital leads.