The Process Improvement Manager will lead initiatives to enhance operational efficiency and streamline workflows across public-sector programs. They will facilitate cross-functional collaboration and apply methodologies like Lean and Six Sigma to drive measurable improvements in service delivery.
The Salesforce Business Analyst will gather and document business requirements, translating them into functional solutions for Salesforce implementations. They will also support system development, testing, and process improvement activities while coordinating between stakeholders and technical teams.
