Teddy Baldassarre

The associate will handle customer inquiries via phone, email, and chat while managing order support and after-sales services. They will also coordinate returns, exchanges, and watch repairs between customers and vendors.

Responsibilities include researching new merchandising opportunities, managing the merchandising calendar for timely product launches, and handling product uploads, editing, and optimization via eCommerce platforms like Shopify. The role also involves site merchandising, leading associates, and managing vendor relationships.