The engineer will manage CyberArk incidents and requests from L2 to L4, ensuring timely resolution and SLA compliance. They are responsible for troubleshooting the full CyberArk stack, performing system maintenance, and managing account onboarding and access reviews.
Responsible for the design, implementation, and operational management of network and connectivity services across client and internal environments. This includes monitoring infrastructure, delivering network projects, and resolving complex connectivity incidents as a 3rd-line escalation point.