The Account Manager, Group Lead is responsible for managing and training a small team while driving sales initiatives and meeting aggressive quotas. They will work directly with clients to identify business needs, provide solutions, and maintain accurate records within the company's CRM.
The Cloud Engineer will provide system administration support for Microsoft business applications and execute complex cloud migrations. They are also responsible for configuring and troubleshooting cloud services while maintaining clear communication with clients regarding project progress.
The Compliance Analyst will assist clients with CMMC readiness, certification activities, and the maintenance of cybersecurity documentation. They will also participate in security assessments and collaborate with internal teams to ensure adherence to NIST and DFARS standards.
The Onboarding Engineer acts as a technical point of contact to facilitate the successful integration of clients into Managed Services. They are responsible for managing onboarding timelines, coordinating cross-functional tasks, and ensuring quality standards are met through proactive configuration reviews.
Serve as a technical escalation point for complex Microsoft 365 and Azure issues while collaborating with teams to improve operational efficiency. Lead the planning and execution of technical changes, including software deployments and infrastructure modifications, while maintaining clear documentation.
Develop and manage project schedules within SPM, SAP, and ServiceNow to ensure accurate timelines and resource allocation. Monitor project dependencies and generate analytical reports to provide actionable insights to stakeholders.
Oversee direct reports and manage sales operations to drive quarterly goals and customer deliverables. Provide data analysis, forecasting, and technical training to optimize sales processes and revenue trends.
The Infrastructure Engineer will develop and maintain infrastructure processes, workflows, and configurations to ensure system reliability and efficiency. They will also lead infrastructure projects, automate recurring tasks, and provide technical support for internal teams and MSP customers.
