The Technical Implementation Manager will lead the end-to-end onboarding process for new clients, including system configuration, data migration, and API integrations. They will also provide technical guidance, troubleshooting support, and training to ensure successful customer adoption of the SaaS platform.
You will own the technical delivery for enterprise customer implementations, including scoping, data migrations, and complex configurations. You will also act as a bridge between customers and the engineering team to translate operational pain points into robust product solutions.
