SugarAI

Responsible for generating net-new revenue growth within the North America territory through proactive outbound prospecting and closing complex SaaS deals. The role involves managing the full sales cycle and collaborating cross-functionally to align solutions with customer needs.

Lead the company's digital marketing and web experience strategy to drive pipeline growth and customer engagement. Oversee the corporate website, performance marketing, and SEO while collaborating cross-functionally to optimize the buyer journey.

The role involves designing and executing strategic enablement programs across Sales, Customer Success, and Partner ecosystems to drive revenue impact. You will act as a bridge between Marketing and Revenue teams to operationalize messaging and ensure consistent execution across the buyer journey.

The Customer Success Manager will oversee the strategic management of mid-market accounts, serving as the primary point of contact from onboarding through renewals and expansion. They will drive customer retention and growth by applying a consultative approach and leveraging data to ensure maximum platform value.