State Collection Service

Handle inbound and outbound calls to resolve billing, payment issues, and general insurance questions for patients. Ensure compliance with FDCPA, FCRA, and HIPAA laws while managing payment arrangements.

Handle inbound and outbound calls to resolve billing and payment issues for healthcare clients. Process payments and respond to patient inquiries while adhering to legal protocols like HIPAA and FDCPA.

Responsible for making outbound and taking inbound calls to collect payments for medical and non-medical accounts. The role involves utilizing negotiation and customer service skills to achieve positive payment results while adhering to legal regulations.

Responsible for making outbound and receiving inbound calls to collect payments for medical and non-medical accounts. The role involves utilizing negotiation and customer service skills while adhering to legal regulations like FDCPA and HIPAA.