Design, build, and maintain Voice AI solutions and conversational agents within the GoHighLevel platform. Manage telephony configurations, integrate external systems via APIs, and analyze performance metrics to optimize customer interactions.
Provide high-quality client support and handle appointment setting tasks. Ensure efficient multitasking and communication to maintain customer satisfaction.
The Senior Client Support Specialist will handle client support tasks, pull and present reports, and potentially assist in team leadership or coaching duties. The role requires maintaining high performance standards and contributing to team goals in a BPO environment.
