Design, build, and maintain Voice AI solutions and conversational agents within GoHighLevel to handle lead qualification and customer interactions. Manage telephony configurations, integrate external platforms via APIs, and analyze performance metrics to optimize workflow effectiveness.
The Data Entry Specialist is responsible for extracting and importing project data, managing documents, and configuring system workflows. They will also handle system integrations and maintain accurate records within the client's database.
Provide high-quality client support and handle appointment setting tasks. Ensure efficient multitasking and communication to maintain customer satisfaction.
Manage social media presence and engagement for both the company and the owner across platforms like Instagram, Facebook, and LinkedIn. Produce visual content including reels and carousels, handle ghost-writing for thought leadership, and manage online reviews and reputation.
The Senior Client Support Specialist will handle client support tasks, pull and present reports, and potentially assist in team leadership or coaching duties. The role requires maintaining high performance standards and contributing to team goals in a BPO environment.
The role involves managing and optimizing AWS cloud infrastructure while developing and maintaining Python-based automation and AI/ML workflows. Additionally, the candidate will support dataset preparation, model training, and provide technical support through documentation and team coordination.
