You will design and execute global membership marketing strategies to drive acquisition and retention for the Women Leading Travel community. Additionally, you will manage the full member lifecycle, including onboarding, engagement, and event logistics while tracking key performance metrics.
Skift
8 Remote Job Openings at Skift
The Customer Experience Associate will manage customer support inquiries, resolve technical issues, and handle billing and payment processes. They will also engage with subscribers and event attendees to collect feedback and ensure a seamless customer journey.
The Membership Manager will design and execute global membership marketing strategies to drive acquisition and retention for the Women Leading Travel community. This role involves managing the full member lifecycle, including onboarding, engagement, and renewal campaigns while tracking key performance metrics.
Lead large-scale strategic engagements for travel industry clients from framing to delivery while driving business development and commercial growth. Represent the firm as a thought leader at global forums and mentor senior strategists to scale the practice.
The role serves as the operational backbone for the Branded Sales team, managing contracts, CRM data, and lead routing. It involves coordinating across Sales, Studio, and Finance teams to ensure accurate revenue tracking and smooth commercial operations.
Own end-to-end analytical workstreams to transform raw data into actionable strategies for global travel and tourism clients. Manage high-quality deliverables, conduct stakeholder workshops, and provide informal mentorship to associate-level colleagues.
Design and execute sponsor-funded quantitative research projects and translate findings into high-impact editorial content and reports. Manage client relationships and moderate live or virtual partner events to drive brand narratives in the travel industry.
Build and maintain the core executive database and reconcile automated infrastructure across multiple revenue lines. Manage HubSpot as the core CRM and integrate subscription data from Stripe and Recurly to track Net Revenue Retention.