Handle inbound and outbound calls to connect with potential customers and donors using a consultative sales approach. Meet daily, weekly, and monthly sales targets and quality assurance scores while providing post-sale support.
SingleComm
3 Remote Job Openings at SingleComm
This senior role is responsible for ensuring client success, providing technical support, and driving business growth within the Philippine contact center market, starting as an individual contributor with team-building potential.
The engineer will operate and support a live carrier-grade VoIP platform, responding to alerts, troubleshooting incidents like SIP/RTP issues, and participating in a light on-call rotation. Responsibilities also include improving monitoring, automation, and providing clear technical explanations during escalations.
