Provide exceptional customer support via email and phone for Group Orders and Passport product lines. Resolve real-time order issues and collaborate with cross-functional teams to improve products and processes.
Sharebite
8 Remote Job Openings at Sharebite
Manage the end-to-end onboarding process for corporate clients and serve as the primary point of contact to ensure platform adoption and satisfaction. Drive account growth through contract renewals, identifying upsell opportunities, and coordinating cross-functional solutions for client challenges.
The role involves managing real-time order execution and client relationships for Group Order operations while handling high-level escalations. Additionally, the lead will drive operational projects, maintain the external knowledge base, and improve internal product workflows.
Manage a portfolio of restaurant partners to drive operational performance, reliability, and growth on the Sharebite platform. Collaborate cross-functionally to optimize restaurant rotations and resolve live operational issues in the field.
Identify and sign high-quality small and mid-sized restaurant partners through inbound leads and targeted outbound outreach. Manage the full sales cycle from initial introduction to signed agreement while collaborating with onboarding teams.
Manage high-value restaurant partnerships to drive business growth and ensure operational success on the platform. Provide data-driven consultation, execute onboarding, and manage multi-location contracts to maximize account ROI.
You will build and ship full-stack features while identifying and implementing high-leverage AI automation opportunities. The role involves designing AI agents and integrating LLMs into production workflows to enhance product efficiency.
This role involves tracking Growth Team KPIs, analyzing data to improve processes and ROI, and owning the ongoing administration, upkeep, and optimization of the Salesforce platform. Responsibilities also include partnering with stakeholders to gather requirements, managing user access, enforcing data hygiene, and configuring Salesforce features like flows, dashboards, and reports.
