Deliver high-quality primary care using both asynchronous and synchronous modalities for adult patients. Collaborate with product and operations teams to refine clinical workflows and provide supervision for Advanced Practice Providers.
Sana Benefits
4 Remote Job Openings at Sana Benefits
Manage the end-to-end customer journey for brokers and their small business clients, focusing on retention and expansion. Act as the primary strategic contact, conducting Quarterly Business Reviews and overseeing the annual renewal process.
Lead the Customer Support team to deliver a seamless member and provider experience through strategic planning and operational scaling. Manage AI integration, workforce forecasting, and cross-functional partnerships to meet SLAs and cost-to-serve targets.
Lead the company's case management and utilization management functions to ensure high-quality, cost-effective care for members. Develop and implement clinical strategies, coverage policies, and cost-containment initiatives while collaborating with cross-functional teams.
