Administer and support SAP HANA and SAP Basis production environments, including upgrades, patching, monitoring, troubleshooting, and system maintenance. Resolve SAP, database, operating system, network, and integration issues while coordinating with technical teams and supporting planned and critical maintenance activities.
The L1 Support Engineer serves as the primary point of contact for technical issues, managing incidents through ticketing systems and providing support for Microsoft 365 applications. They are responsible for troubleshooting account access, managing device enrollments, and maintaining internal knowledge-base documentation.
The Basis Administrator will manage and operate customer applications within a 24x7 operational environment. The role requires working in shifts to ensure continuous system availability and support.
The SAP Partner Alliance Executive is responsible for building and maintaining strategic relationships with SAP sales teams to drive pipeline growth. They will coordinate joint account planning and align RTS capabilities with SAP customer needs to facilitate co-sell activities.
The Project Manager will lead projects from initiation through completion, managing timelines, deliverables, and cross-functional teams. They are responsible for identifying risks, maintaining project documentation, and ensuring alignment with business objectives.
The role involves serving as a Senior Basis Administrator for the CAS Team at Resolve Tech Solutions. The focus is on delivering high-performance, sustainable technology solutions to modernize businesses across various sectors.
The SAP Basis Administrator is responsible for the installation, configuration, and optimization of SAP environments to ensure system reliability and performance. Key tasks include managing HANA databases, performing system refreshes, and implementing disaster recovery strategies.
The role serves as the central command point for service delivery across managed cloud customers, focusing on operational stability and SLA performance. Key duties include leading P1/P2 incident management, orchestrating patch and upgrade activities, and managing executive customer reporting.
