Support customers in building scalable and optimally managed enterprise technology infrastructures using Red Hat solutions. Travel frequently to work alongside institutional customers while continuously learning and adapting to new technologies.
Manage technical projects from initiation through delivery by coordinating cross-functional teams and ensuring adherence to budget and schedule. Monitor project economics, manage risks, and facilitate the development of project control solutions using industry-standard methodologies.
Design and architect enterprise container platform solutions using Red Hat OpenShift and Kubernetes across various cloud environments. Develop automation, CI/CD pipelines, and observability tools to streamline infrastructure and application lifecycle management.
You will deliver high-quality technical consulting services by analyzing customer infrastructure and implementing Red Hat OpenShift solutions. Additionally, you will act as a trusted advisor, mentor junior consultants, and collaborate with teams to ensure project success and customer satisfaction.
You will sell the complete Red Hat portfolio to strategic enterprise accounts while managing complex sales cycles and achieving aggressive sales goals. Additionally, you will lead cross-functional teams of product specialists and technologists to solve business challenges for your customers.
The Managing Architect guides technical direction and drives customer success by managing and mentoring teams of Architects and Principal Consultants. They collaborate with internal teams to scope and deliver strategic Red Hat Services solutions while ensuring alignment with organizational goals.
You will manage complex sales cycles within assigned enterprise accounts to achieve sales goals and promote the Red Hat portfolio. Additionally, you will lead teams of specialists and build strategic relationships with key stakeholders to drive business and technical decision-making.
You will drive sales campaigns for Red Hat OpenShift by identifying customer needs and translating complex technical requirements into compelling business proposals. The role involves collaborating with account teams to lead cloud-native transformation and modernization initiatives for enterprise customers.
The Specialist Solutions Architect provides deep technical sales support for Red Hat's managed cloud services to help customers achieve operational efficiency. They partner with account teams to remove technical blockers and design enterprise-ready architectures for Managed OpenShift.
Design and guide the implementation of Red Hat OpenShift infrastructure projects including container and virtualization technologies. Lead design workshops, create documentation, and provide knowledge transfer for enterprise-level cloud platform projects.
The Account Solution Architect orchestrates the overall technical approach for customer accounts throughout the lifecycle, acting as a trusted advisor to technical teams. They collaborate with sales and engineering to design solutions, manage customer success plans, and ensure the technical win for sales opportunities.
The specialist will manage the services business lifecycle from pre-sales through delivery, focusing on achieving bookings and revenue goals within a designated territory. They will collaborate with sales teams to design complex solutions, negotiate agreements, and ensure successful program delivery for customers.
Support customers in building scalable and optimally managed enterprise technology infrastructures using Red Hat solutions. Collaborate with project teams to deliver technical implementations while continuously learning and adapting to new technologies.
Design, implement, and optimize predictive and statistical models while managing automated data transformation and preprocessing workflows within MLOps frameworks. Communicate complex AI/ML methodologies and analytical findings to executive and technical stakeholders to drive actionable business recommendations.
The Partner Technical Account Manager will provide hands-on architectural guidance and technical support to key partners using Red Hat OpenShift and OpenStack. They will act as a primary point of contact for major incidents, manage partner relationships, and advocate for partner needs within Red Hat's engineering and product teams.
Design and deliver strategic OpenShift solutions while providing technical leadership and enablement for clients. Lead discovery sessions, manage project scoping, and foster strong customer relationships to ensure successful implementation of Red Hat technologies.
You will provide hands-on technical and architectural guidance to partners using Red Hat Enterprise Linux while managing long-term relationships and advocating for their needs within Red Hat. You will also troubleshoot complex technical issues, perform performance reviews, and collaborate with internal engineering and product teams to drive partner success.
You will sell the complete Red Hat portfolio within assigned enterprise accounts while managing complex sales cycles and achieving sales goals. Additionally, you will provide leadership to an extended team of specialists and build strategic relationships with key stakeholders.
The Strategic Account Executive will sell Red Hat's comprehensive solutions portfolio to federal civilian agencies while managing complex sales cycles. They will collaborate with cross-functional teams to identify key projects and build long-term partnerships with senior IT and C-level executives.
Lead the design, development, and deployment of scalable Salesforce-based CRM solutions while optimizing automation workflows and API performance. Provide expert-level technical support, troubleshoot complex implementations, and ensure code quality across the enterprise codebase.
You will serve as a subject matter expert in cloud-native development, guiding clients on infrastructure, automation, and scalability. Additionally, you will coach client teams, implement reference architectures, and manage the end-to-end delivery of complex open source solutions.
Design and deliver strategic automation solutions using Red Hat technologies while providing technical leadership and enablement for clients. Lead discovery sessions, scope projects, and foster strong customer relationships to ensure successful enterprise-wide implementations.
The role involves leading services sales efforts for IT infrastructure and cloud solutions while managing customer satisfaction and partner relationships. You will be responsible for developing business partnerships, providing revenue forecasts, and ensuring the successful delivery of complex projects.
Provide high-quality assistance and support to global enterprise customers, primarily in Japan, regarding account and subscription management. Act as a vital link between customers and internal stakeholders to ensure effective problem resolution and documentation.
The Senior Technical Account Manager provides strategic leadership for key accounts and leads the resolution of complex technical issues. They also mentor team members and act as a trusted advisor to ensure customer success and business growth.
The Security Technical Account Manager acts as a trusted advisor to customers, facilitating security triage, patching, and software development lifecycle improvements. They collaborate with engineering and product teams to resolve technical issues and mentor customer teams on security best practices.
The Security Technical Account Manager acts as a trusted advisor and primary interface between customers and engineering teams to resolve technical issues. They facilitate security patching, mentor customer teams on best practices, and develop solution patterns to ensure long-term enterprise success.
The Principal Data Analyst will act as a Product Owner to define strategic roadmaps and govern global contact data standards. They will implement AI/ML-driven automation to improve data quality and collaborate across functions to ensure data accessibility and accuracy.
You will be responsible for creating solutions and providing L3 support for business-critical production deployments across a complex, global cluster environment. Additionally, you will design and implement automated solutions for deployment pipelines, test scenarios, and system monitoring.
Design and build scalable, distributed solutions to support continuous integration processes for OpenShift-native tooling. Maintain development, staging, and production environments while troubleshooting escalated issues and mentoring other engineers.
You will design and scale enterprise AI platforms by building container-native machine learning pipelines on Red Hat OpenShift. Additionally, you will collaborate with stakeholders to guide AI adoption, manage architectural risks, and deliver technical proof-of-concepts.
The Senior Architect will collaborate with cross-functional teams to design and implement innovative cloud and telecommunications solutions for demanding customers. They will act as a customer advocate, guiding clients through the adoption of automation and DevOps processes to improve infrastructure and application availability.
The Specialist Adoption Architect designs tailored enablement strategies and leads workshops to help customers achieve business outcomes. They also diagnose technical adoption blockers and partner with product teams to relay customer insights for roadmap prioritization.
You will provide pre-sales technical support and lead validation processes to help customers align their business needs with Red Hat's automation solutions. Additionally, you will act as a customer advocate while collaborating with internal cross-functional teams to ensure successful implementation and thought leadership.
The Territory Services Manager is responsible for selling and delivering strategic services within tier 1 telco accounts to drive revenue and growth. They act as a central point of contact, orchestrating cross-functional teams to ensure successful project execution and customer outcomes.
Serve as a subject matter expert at customer sites to lead the delivery and implementation of Red Hat's infrastructure and cloud technologies. Manage system architecture definition, software specification, and the deployment of open source solutions to meet strategic IT needs.
Lead the architecture and implementation of OpenShift AI-based solutions, guiding customers through their AI transformation journey. This role spans pre-sales activities, such as solution design and proposals, and delivery leadership to operationalize AI workloads.
Manage large-scale distributed systems to ensure high availability, reliability, and performance for OpenShift Managed Cloud Services. Lead technical customer escalations and develop automation scripts to reduce toil and optimize service scalability.
Implement and deliver automated, containerized cloud application platforms focusing on infrastructure, security, and resilience. Serve as a subject matter expert to provide strategic IT recommendations and technical guidance to enterprise customers.
You will define and collaborate with Telco partners on Blueprints and system architectures, establishing long-term technical relationships. Additionally, you will play a hands-on role in researching and architecting OpenShift and Telco specific features into a unified solution.
The Sales Incentive Analyst is responsible for supporting the development, implementation, and administration of sales commissions and incentive programs. This role involves resolving incentive-related issues and ensuring that incentive plans lead to desired sales performance outcomes.
The Senior Site Reliability Engineer will develop, scale, and operate OpenShift managed cloud services, contributing to running OpenShift at scale through automation and monitoring. Responsibilities include coding, participating in on-call schedules, and resolving customer issues escalated from the support team.
