Provide architectural guidance and implementation advice for Red Hat OpenShift and OpenShift Virtualization to enterprise public sector customers. Act as a dedicated technical advocate to maintain customer loyalty and collaborate with engineering and product teams to resolve complex issues.
Red River
57 Remote Job Openings at Red River
The role provides pre-sales technical support and designs complex solutions to meet customer and partner needs within the Red Hat ecosystem. It involves leading technical enablement plans, conducting workshops, and mentoring junior solution architects.
Lead the sales strategy for selected Telco accounts and orchestrate teams to deliver a unified experience. Shape and negotiate large-scale transformational deals while building trusted relationships with key executives.
Design and implement Red Hat cloud and container solutions, including OpenShift and Ansible, to meet customer business needs. Provide technical expertise in architecture, deployment, troubleshooting, and performance tuning for complex open source environments.
The role focuses on optimizing the Red Hat Learning Subscription by implementing in-app guides and tracking user behavior. It involves managing A/B tests and creating data dashboards to report on KPIs and user engagement.
Lead the architecture and implementation of OpenShift AI-based solutions, guiding customers through their AI transformation journey. This role spans pre-sales activities, such as solution design and proposals, and delivery leadership to operationalize AI workloads.
Deploy and maintain data pipelines and infrastructure to support the Customer Data Platform and digital activation throughout the customer lifecycle. Collaborate with stakeholders to optimize data ingestion, build audience segments, and improve Customer Experience KPIs.
Develop end-to-end data science solutions for business challenges such as customer propensity and product forecasting. Collaborate with engineering and ML Ops teams to operationalize models and implement monitoring for data drift and performance degradation.
Senior Software Applications Engineer (DMC AI Development & Delivery)
Red River
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Full Time
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5 days ago
Red River
Develop core code, tests, and releases for applications while managing the full lifecycle from inception to delivery. Collaborate with stakeholders to define requirements, resolve bugs, and lead technical projects to enhance application performance.
The role involves facilitating the end-to-end planning and deployment of new business solutions while acting as a liaison between technical and non-technical teams. Key duties include conducting complex process analysis, managing project roadmaps, and producing technical documentation for various business levels.
Provide high-level technical support and sustaining engineering for enterprise customers using Red Hat OpenShift. Collaborate with developers and strategic cloud partners to troubleshoot complex issues and document reusable solutions.
The BDM is responsible for recruiting Independent Software Vendors (ISVs) and leading the technical co-creation of joint offerings. They must package these integrations into repeatable sales tactics and enable global field teams to drive revenue growth.
Software Sales Specialist - Red Hat Hybrid Cloud Platforms
Red River
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Full Time
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7 days ago
Red River
Drive the adoption of Red Hat OpenShift by executing Go-To-Market initiatives and managing the full sales cycle for hybrid cloud platforms. Collaborate with C-level executives and cross-functional teams to guide enterprises through digital and cloud-native transformations.
Drive the adoption of Red Hat solutions by designing and delivering large-scale telco cloud platforms for service providers and partners. Lead cross-functional teams through discovery, design workshops, and production deployments while producing thought leadership content.
Implement automated, containerized cloud application platform solutions focusing on infrastructure, security, and resilience. Serve as a subject matter expert and trusted advisor to clients, managing system architecture and deployment of open source solutions.
Customer Site Reliability Engineer - OpenShift Managed Cloud Services (Spoken Japanese, Kubernetes/AWS/Azure, Linux)
Red River
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Full Time
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9 days ago
Red River
Manage large-scale distributed systems to ensure high availability, reliability, and performance for OpenShift Managed Cloud Services. Lead technical customer escalations and develop automation scripts to reduce toil and optimize service scalability.
Senior Software Engineer - Trusted Profile Analyzer team
Red River
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Full Time
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9 days ago
Red River
Design, implement, and test new product features for the Trusted Profile Analyzer, focusing on agentic AI workflows and autonomous agent capabilities. Collaborate with cross-functional teams to resolve customer issues, fix vulnerabilities, and contribute to upstream open-source projects.
Customer Support Specialist - Japanese & English Speaker (Mandarin a Strong Plus)
Red River
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Full Time
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9 days ago
Red River
Provide high-quality account and subscription management support to global enterprise customers, specifically those based in Japan. Act as a link between customers and internal stakeholders to resolve non-technical inquiries and document solutions in the knowledge base.
Lead the design and delivery of cutting-edge AI consulting solutions and projects for customers across the EMEA region. Support sales teams through technical discovery, scoping, and the creation of statements of work to drive AI adoption.
Software Maintenance Engineer - OpenShift Virtualization
Red River
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Full Time
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11 days ago
Red River
Provide high-level technical support and sustaining engineering for enterprise customers using Red Hat OpenShift. Collaborate with developers and architects to troubleshoot complex issues and document reusable solutions.
Implement and deliver automated, containerized cloud application platforms focusing on infrastructure, security, and resilience. Serve as a subject matter expert to provide strategic IT recommendations and technical guidance to enterprise customers.
Responsible for driving subscription sales of the Red Hat Automation portfolio by identifying and closing opportunities within prospective and current accounts. Collaborates with account teams to execute joint plans and lead customer presentations focused on business outcomes and solution capabilities.
Design and execute scalable enablement strategies to drive the growth and performance of the Red Hat Partner Ecosystem. This includes creating learning assets, coaching partner-facing roles, and measuring the business impact of enablement programs.
Facilitate the adoption and proper usage of Red Hat OpenShift for key enterprise customers to achieve their business objectives. Act as a primary customer advocate within Red Hat, managing technical risks and leading complex troubleshooting efforts.
Implement automated, containerized cloud application platform solutions focusing on infrastructure, security, and high availability. Serve as a subject matter expert and trusted advisor to customers, managing system architecture and deployment of open source solutions.
Act as a trusted adviser to customers by designing value-driven architectures and providing pre-sales technical support for Red Hat solutions. Collaborate with sales and delivery teams to implement complex technologies across traditional and public cloud environments.
Lead the resolution of complex technical requirements and provide creative solutioning to achieve functional goals. Coordinate project activities, mentor junior team members, and manage customer engagements to deliver Red Hat technologies.
Lead the resolution of complex subscription compliance issues and manage regional SEAP programs for the North America Public Sector. This includes negotiating subscription terms with clients, forecasting bookings, and providing strategic licensing advice to internal stakeholders.
The role involves uncovering user needs through data analysis and collaborating with cross-functional teams to design IT enterprise products. Responsibilities include executing usability tests, managing user journeys, and advocating for end-user needs to improve product experiences.
Serve as a subject matter expert designing and implementing Red Hat cloud and infrastructure solutions for customers. Lead discovery workshops, scope delivery projects, and contribute to repeatable methodologies and community whitepapers.
Drive quarterly sales execution and revenue growth within a strategic enterprise account by identifying new use cases and progressing opportunities. Collaborate with internal teams and stakeholders to position Red Hat as a trusted innovation partner and deliver value-based solutions.
Lead the design and implementation of Red Hat's cloud and infrastructure technology for customers in Qatar. Develop repeatable methodologies and thought leadership content to scale service capabilities and improve customer experience.
Senior Product Security Portfolio and Delivery Incident Commander
Red River
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Full Time
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a month ago
Red River
Lead security assessments and manage the risk strategy for specific products and systems to mitigate critical vulnerabilities. Drive improvements in security processes and mentor engineers on secure development and incident response.
Responsible for creating solutions and solving real-time issues as part of an L3 support team for complex cluster environments. The role involves designing and implementing automation for deployment pipelines, test scenarios, and systems monitoring.
Lead account strategy and sales execution for a major US telecommunications customer to drive adoption of Red Hat's full portfolio. Manage relationships across regional and national teams while aligning cross-functional resources to meet revenue targets.
Provide technical presales expertise to drive the adoption of Red Hat's AI platform within the partner ecosystem. This includes delivering technical demos, designing AI systems, and collaborating with engineering to align solutions with product roadmaps.
The role involves designing and delivering proofs of concept and pilots for cloud and container solutions to build customer trust. You will act as a customer advocate to align business needs with Red Hat's technical offerings across PaaS, IaaS, and DevOps.
Lead the design and implementation of complex infrastructure solutions to migrate customers from legacy virtualization to Red Hat OpenShift Virtualization. Serve as a subject matter expert and trusted advisor, delivering technical workshops and architectural patterns for modernization.
Contribute code to enhance the scalability and reliability of services while participating in a regular on-call schedule. Resolve customer issues escalated from the Red Hat Global Support team and collaborate within a small agile team.
Guide the adoption of Red Hat’s solutions in key enterprise accounts and scope delivery projects. Collaborate with cross-functional teams to deliver successful deployments and design workshops.
Deliver technical implementations and enablement of recommended practices to solve clients' business challenges using Red Hat solutions. Support customers in building scalable and adaptable enterprise technology infrastructures while traveling frequently to client sites.
Lead the architectural design and implementation of cloud and automation solutions for telecommunications clients. Collaborate with cross-functional teams to align technical capabilities with customer business requirements and long-term goals.
The Architect will align customer requirements with functional solution capabilities and lead the design of integrated cloud and automation architectures for telecommunications clients. They will serve as a customer advocate, collaborating with cross-functional teams to ensure reliable implementation and support of infrastructure solutions.
Responsible for retaining and growing sales accounts by translating Red Hat's strategy into account-level plans. Manages the end-to-end sales cycle from prospecting to closing transformative deals and driving platform adoption.
Lead the design and delivery of scalable, secure infrastructure architectures using Red Hat's open source portfolio to meet customer business goals. Translate complex requirements into high-level and low-level design documentation while providing technical governance for implementation teams.
The role involves architecting complex open source solutions for strategic Cable provider accounts in public, private, and hybrid cloud environments. Responsibilities include conducting technical demonstrations, managing proofs of concept, and providing overall technical account management.
The role involves designing and executing integrated in-person and digital marketing campaigns to drive brand awareness and demand across the WE region. Key duties include managing event logistics, coordinating content localization, and collaborating with sales teams to achieve business goals.
Develop and maintain complex test suites for layered products on the OpenShift platform. Triage and debug testing failures while coordinating with product teams on root cause analysis.
Act as the technical sales leader for strategic UK accounts to drive growth and adoption of Red Hat and partner solutions. Coordinate technical resources to design complex architectures and establish trusted advisor relationships with executive-level stakeholders.
As a Cloud Consultant, you will guide the on-site delivery and implementation of Red Hat technology, focusing on customer experience and technical expertise. You will manage problem identification, system architecture definition, and provide written project documentation.
Drive the adoption of Red Hat virtualization solutions by leading discovery, analysis, and design workshops for key customers. Collaborate with cross-functional teams to architect, implement, and support business-critical virtualization infrastructures.
Develop and deliver advanced technical training and hands-on learning experiences for partners, focusing on OpenShift and emerging technologies. Collaborate with GTM and product teams to design scalable modular content and align enablement with business priorities.
Middleware Technical Account Manager - Rio de Janeiro
Red River
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Full Time
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3 months ago
Red River
Provide adoption guidance and technical support for Red Hat Middleware solutions to ensure customer success and loyalty. Act as a trusted advisor and customer advocate within Red Hat to resolve technical hurdles and drive business reliability.
The Project Manager will oversee complex projects from initiation to delivery, managing budgets, resources, risks, and cross-functional team collaboration. They will also establish project management disciplines and ensure customer satisfaction by aligning project delivery with business goals.
Principal Software Engineer - Telco Partner Architecture
Red River
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Full Time
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9 months ago
Red River
You will define and collaborate with Telco partners on Blueprints and system architectures, establishing long-term technical relationships. Additionally, you will play a hands-on role in researching and architecting OpenShift and Telco specific features into a unified solution.
The Sales Incentive Analyst is responsible for supporting the development, implementation, and administration of sales commissions and incentive programs. This role involves resolving incentive-related issues and ensuring that incentive plans lead to desired sales performance outcomes.
The Senior Site Reliability Engineer will develop, scale, and operate OpenShift managed cloud services, contributing to running OpenShift at scale through automation and monitoring. Responsibilities include coding, participating in on-call schedules, and resolving customer issues escalated from the support team.
