Real-Time Innovations

The Customer Success Manager will act as a trusted advisor to maximize product value and drive customer retention and loyalty. They are responsible for identifying expansion opportunities and collaborating with internal teams to optimize the digital customer journey.

Drive sales of Connext DDS software and services to new and existing commercial customers across Europe. Manage the full sales lifecycle from lead generation and qualification to closing and long-term account growth.

Support commercial customers in the EMEA territory by driving product growth through technical presentations and Proof-of-Concept engagements. Collaborate with account managers and internal teams to resolve technical blockers and align product evolution with market requirements.

Drive sales of Connext DDS software and services to new and existing commercial customers in the West and Central U.S. Manage the full sales lifecycle from prospecting and qualification to closing and long-term account growth.

The Customer Success Manager will build strong customer relationships, foster product adoption, and assist in identifying new project opportunities to drive retention and cultivate loyalty. Responsibilities include acting as a trusted advisor, monitoring customer health, and collaborating with internal teams to ensure customers access the latest solutions.

Drive the integration of Connext Drive as the core connectivity platform in both safety-critical and non-safety systems. Develop Proof of Concepts to demonstrate the capabilities of Connext Drive in automotive communication networks.