Software Developer
The developer will contribute to architecture design and feature development for SaaS applications using Agile methodologies. They will also provide Tier 2/3 customer support and maintain existing software solutions.
The developer will contribute to architecture design and feature development for SaaS applications using Agile methodologies. They will also provide Tier 2/3 customer support and maintain existing software solutions.
The Customer Success Support Manager will lead day-to-day support desk operations, ensuring high-quality service delivery and SLA compliance for healthcare clients. This role involves managing ticket operations, optimizing workflows via Jira, and collaborating cross-functionally to resolve complex customer issues.