The Customer Success Manager will manage a high-volume portfolio of partner and reseller accounts to drive product adoption and measurable value. They will lead strategic check-ins, define success plans, and coordinate with internal teams to resolve technical blockers and improve customer outcomes.
The Product Marketing Lead will own the company's market positioning and lead the go-to-market strategy for new products and features. They will also build a demand engine and a proof engine to convert customer outcomes into growth pipeline.
Own the positioning and messaging for the Pulsate platform and new features while representing the company at key US industry events. Act as a bridge between Product and commercial teams to equip Sales, CS, and Marketing with necessary sales enablement tools.
