Public Library of Science

Customer Care Coordinator

Public Library of Science · Full Time · 2 days ago

Public Library of Science

🌎 United States 💵 $55000 - $58000 per year ⭐ 2-5 yrs exp 💼 Support

Manage a high volume of customer queries to provide accurate information and resolve issues for authors, editors, and reviewers. Build sustainable customer relationships and track interactions to inform data analysis and organizational improvement.

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Senior Software Engineer

Public Library of Science · Full Time · 5 days ago

Public Library of Science

🌎 United Kingdom 💵 $130K - $142K per year ⭐ 5-10 yrs exp 💼 Software Development

Collaboratively design, build, and maintain modern cloud-native solutions to power open science platforms. Contribute to platform architecture, write testable code, and manage technical debt within a cross-functional agile team.

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Senior Software Engineer

Public Library of Science · Full Time · 5 days ago

Public Library of Science

🌎 United States 💵 $130K - $142K per year ⭐ 5-10 yrs exp 💼 Software Development

Collaboratively design, build, and maintain modern cloud-native solutions to power open science platforms. Contribute to platform architecture, code reviews, and the management of technical debt within a cross-functional agile team.

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Customer Care Coordinator

Public Library of Science · Full Time · 5 days ago

Public Library of Science

🌎 United Kingdom 💵 £24000 - £26000 per year ⭐ 2-5 yrs exp 💼 Support

Manage a high volume of customer queries to provide accurate information and resolve problems for authors, editors, and reviewers. Maintain sustainable customer relationships and track interactions to inform data analysis and organizational improvement.

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Publishing Operations Content Technical Lead

Public Library of Science · Full Time · 20 days ago

Public Library of Science

🌎 United Kingdom 💵 £50000 - £53000 per year ⭐ 5-10 yrs exp 💼 Software Development

Oversee the technical aspects of the production workflow from content composition to publication, ensuring XML compliance and quality. Lead technical improvements, troubleshoot ingestion issues, and manage relationships with external archiving and indexing partners.

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Senior Marketing Operations Manager (Platform and Automation)

Public Library of Science · Full Time · a month ago

Public Library of Science

🌎 United States 💵 $85000 - $95000 per year ⭐ 5-10 yrs exp 💼 Marketing

Lead the architecture and optimization of HubSpot workflows, automations, and lead scoring models to drive campaign efficiency. Manage platform integrations and maintain high data hygiene and privacy compliance standards.

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Senior Marketing Operations Manager (Platform and Automation)

Public Library of Science · Full Time · a month ago

Public Library of Science

🌎 United Kingdom 💵 $85000 - $95000 per year ⭐ 5-10 yrs exp 💼 Marketing

Lead the architecture and optimization of HubSpot workflows, automations, and lead scoring models to drive campaign efficiency. Manage platform integrations and maintain high data hygiene and privacy compliance standards.

APPLY

Publishing Operations Content Technical Lead

Public Library of Science · Full Time · 2 months ago

Public Library of Science

🌎 United States 💵 $75000 - $83000 per year ⭐ 5-10 yrs exp 💼 Software Development

The Publishing Operations Content Technical Lead is responsible for overseeing content publication and providing technical guidance to the production team. This role includes managing the production workflow, resolving technical issues, and implementing quality improvements.

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Application Analyst - Data

Public Library of Science · Full Time · 7 months ago

Public Library of Science

🌎 United Kingdom 💵 £35000 - £47000 per year ⭐ 2-5 yrs exp 💼 Others

The Application Analyst - Data will focus on improving data management and integration across PLOS's application ecosystem. This includes ensuring data consistency and accuracy, monitoring data quality, and providing end-user support.

customer-service security medical publishing agile communication reporting agile-development science documentation time-management partnerships compliance

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Application Analyst - Data

Public Library of Science · Full Time · 7 months ago

Public Library of Science

🌎 United States 💵 $75000 - $100K per year ⭐ 2-5 yrs exp 💼 Others

The Application Analyst – Data will focus on improving how PLOS manages, connects, and understands data across its application ecosystem. This role includes integrating systems, ensuring data consistency, and acting as a data steward for the applications team.

insurance customer-service security publishing agile communication reporting agile-development science documentation partnerships compliance

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