The Director will develop and execute a national strategy to build partnerships with Regional Education Service Organizations to improve customer outcomes and retention. They will lead cross-functional initiatives to scale partner enablement, training, and certification programs across the K-12 market.
The Director of Customer Success Operations is responsible for designing and scaling the operational engine that drives customer health, retention, and expansion. This role involves leading digital engagement strategies, optimizing the Customer Success platform, and embedding operational rigor across the organization.
The Application Consultant is responsible for implementing, configuring, and supporting the BusinessPlus ERP system, focusing on Finance and Procurement modules. They act as a functional expert to translate client requirements into system solutions while providing training and post-go-live support.
The Senior Director of Product Management leads the development and implementation of the Classroom Portfolio roadmap and manages a team of product professionals. They are responsible for guiding product activities, capturing business requirements, and aligning roadmap plans with business objectives and market needs.
