The Hotline Counselor manages incoming telephonic, text, and chat inquiries to provide immediate psychosocial support and evidence-based information to pregnant and postpartum individuals. They are responsible for maintaining accurate case documentation in Salesforce and coordinating with clinical and operations teams to ensure effective service delivery.
The counselor facilitates daily engagement with help-seekers via phone, text, and chat to provide psychosocial support, evidence-based information, and referrals. They are responsible for maintaining accurate case documentation in Salesforce while ensuring privacy and participating in team meetings.
The Hotline Counselor facilitates daily engagement with help-seekers by providing psychosocial support, evidence-based information, and referrals via phone, text, and chat. They are responsible for maintaining accurate case documentation in Salesforce and collaborating with clinical teams to ensure high-quality support.
The Hotline Counselor manages incoming telephonic, text, and chat inquiries to provide psychosocial support, evidence-based information, and referrals to pregnant and postpartum individuals. They are responsible for maintaining accurate case documentation in Salesforce and collaborating with clinical teams to ensure high-quality service delivery.
The Hotline Counselor facilitates daily engagement with help-seekers by providing psychosocial support, evidence-based information, and referrals via phone, text, and chat. They are responsible for maintaining accurate case documentation in Salesforce while ensuring privacy and participating in team meetings.
The Hotline Counselor facilitates daily engagement with help-seekers by providing psychosocial support, evidence-based information, and referrals via phone, text, and chat. They are responsible for maintaining accurate case documentation in Salesforce and collaborating with clinical teams to ensure high-quality care.
The Hotline Counselor facilitates daily engagement with help-seekers by providing psychosocial support, evidence-based information, and referrals via phone, text, and chat. They are also responsible for maintaining accurate case documentation in Salesforce and collaborating with clinical teams to ensure high-quality service.
The Hotline Counselor manages incoming telephonic, text, and chat inquiries to provide psychosocial support, evidence-based information, and referrals to pregnant and postpartum individuals. They are responsible for maintaining accurate case documentation in Salesforce while ensuring privacy and participating in team meetings.
The Hotline Counselor provides immediate psychosocial support, evidence-based information, and referrals to pregnant and postpartum individuals via phone, text, and chat. They are responsible for maintaining accurate real-time case documentation in Salesforce and collaborating with remote teams via Slack.
The role involves promoting awareness, prevention, and treatment of mental health issues related to childbearing on a global scale. The candidate will contribute to the mission of Postpartum Support International to make a meaningful impact worldwide.
