The counselor facilitates daily engagement with help-seekers via phone, text, and chat to provide psychosocial support, evidence-based information, and referrals. They are responsible for maintaining accurate case documentation in Salesforce while ensuring privacy and participating in team meetings.
The Hotline Counselor facilitates daily engagement with help-seekers by providing psychosocial support, evidence-based information, and referrals via phone, text, and chat. They are responsible for maintaining accurate case documentation in Salesforce while ensuring privacy and participating in team meetings.
The Hotline Counselor facilitates daily engagement with help-seekers by providing psychosocial support, evidence-based information, and referrals via phone, text, and chat. They are responsible for maintaining accurate case documentation in Salesforce and collaborating with clinical teams to ensure high-quality care.
The role involves promoting awareness, prevention, and treatment of mental health issues related to childbearing on a global scale. The candidate will contribute to the mission of Postpartum Support International to make a meaningful impact worldwide.