You will own the end-to-end developer experience for AI agents interacting with PlanetScale databases, including building plugins, integrations, and CLI tools. Additionally, you will create technical content such as demos, docs, and videos to educate the community on effective AI-database workflows.
You will edit and animate a variety of video content including YouTube videos, social shorts, and launch films while leveraging AI tools to enhance workflows. You will collaborate closely with the marketing team to shape ideas and iterate on feedback to produce high-quality, engaging visual content.
You will advise and handle support requests from customers and developers while debugging issues across the PlanetScale platform. Additionally, you will create documentation and work with the engineering team to prioritize product improvements based on customer feedback.
The Brand Designer will shape and evolve the visual identity of PlanetScale by translating complex technical concepts into compelling visual stories. Responsibilities include designing web graphics, marketing assets, event experiences, and branded collateral while maintaining brand coherence.
You will advise and handle support requests from customers and developers while debugging issues across the PlanetScale platform. Additionally, you will create documentation and work cross-functionally with Engineering to prioritize product improvements based on customer feedback.
You will advise and handle support requests from enterprise customers while acting as a subject-matter expert for the PlanetScale platform. Additionally, you will identify product gaps and collaborate with engineering and sales teams to prioritize and escalate technical issues.
Design and build the control plane for provisioning, scaling, and healing Postgres clusters with minimal downtime. Develop high availability, disaster recovery, and automation tooling for database operations and migrations.
The Solutions Engineer will partner with Sales and Customer Engineering to assist customers in solving complex database challenges. They will lead technical discovery, design migration strategies, and create educational content.
