The representative will serve as the first point of contact for customers, handling inbound inquiries and resolving technical issues. They are also responsible for documenting interactions and collaborating with internal teams to ensure high-quality support.
Manage enterprise-level Salesforce projects by leading discovery workshops, defining business requirements, and overseeing the full Agile software development lifecycle. Ensure projects are delivered on time and within budget while maintaining strong client relationships and managing project financials.
Design and deliver quote-to-cash automation solutions using Salesforce Revenue Cloud from discovery through implementation. Lead client workshops, architect robust solutions, and provide functional guidance to project teams.
Lead the technical evaluation and design of AI-powered and data-driven Salesforce solutions for clients. Collaborate with sales teams to deliver demonstrations, proofs of concept, and strategic data architectures to drive business outcomes.
