You will own a set of strategic enterprise accounts and manage end-to-end, value-led sales processes from discovery to close. This involves building a healthy pipeline, engaging senior stakeholders, and coordinating internal teams to drive high-value deals.
You will serve as the technical owner of the customer onboarding experience, configuring solutions and defining data ingestion best practices. Additionally, you will collaborate with internal teams to troubleshoot technical issues and advocate for product improvements based on customer needs.
Lead and coach a high-performing team of engineers responsible for the Returns Platform, focusing on backend services, APIs, and AI-assisted capabilities. Partner with Product and Go-To-Market teams to shape the roadmap and manage the full talent lifecycle of the engineering team.
