The VP of Innovation & AI will define and execute the enterprise AI strategy while identifying and implementing emerging technologies to improve service delivery. They will also lead technology assessments and innovation roadmaps across the client portfolio to ensure competitive advantages.
The systems engineer provides tier 3 support and manages server, virtualization, and email environments for clients. They are also responsible for project implementation, ticket resolution, and acting as an engineering backup.
The Client Services Manager is responsible for driving exceptional client relations to increase revenue and retention while overseeing the execution of technology services and projects. They act as a dedicated point of contact for assigned sites, managing strategic roadmaps, budgeting, and ensuring high levels of client satisfaction.
The IT/EMR Support Specialist is responsible for the analysis, implementation, and optimization of client business systems, including EMR, HRIS, and financial platforms. They manage break/fix tickets and project tasks while maintaining proactive communication with stakeholders to ensure high-quality service delivery.
The Manager of Business Systems leads the strategy, support, and optimization of enterprise business systems while managing a team and vendor relationships. This role balances day-to-day operational support with strategic project delivery to ensure systems align with organizational goals.
The network engineer will manage day-to-day network operations, including the design, installation, and troubleshooting of LAN/WAN/Wireless infrastructure. They will also oversee security solutions, manage infrastructure projects, and act as an escalation point for network issues.
The Project Manager is responsible for coordinating internal and external resources to ensure projects are delivered on time, within scope, and within budget. They will manage project documentation, risk, and stakeholder communication while aligning technical plans with operational value.
The Client Services Manager is responsible for driving exceptional client relations to increase revenue and retention while overseeing the execution of technology services and projects. They act as a strategic liaison, managing client roadmaps, budgets, and communication to ensure high levels of client satisfaction.
The Security Administrator manages the Managed Security Services program, ensuring client security standards are met through auditing, vulnerability management, and proactive service delivery. They collaborate across departments to document and enforce security policies while providing technical guidance and incident response planning.
The network administrator manages day-to-day network operations, including the design, installation, and troubleshooting of LAN/WAN/Wireless infrastructure. They also act as an escalation point for support issues and maintain security solutions like firewalls and intrusion detection systems.
