United States$120K - $145K per year5-10 yrs expHealthcare
The Clinical Operations Manager will oversee the provider network, including developing operational policies, quality programs, and capacity models. This role involves collaborating with the Medical Director and cross-functional teams to streamline clinical workflows and improve platform efficiency.
You will serve as the Tier 2 escalation point for troubleshooting integrated hardware-software medical devices and managing product feedback. Additionally, you will own internal support operations, document technical processes, and collaborate with cross-functional teams to drive product improvements.