You will design and own mission-critical systems, including financial ledgers and enrollment workflows, while partnering with leadership to define long-term engineering strategy. Additionally, you will mentor engineers, set technical standards, and build autonomous systems to improve team effectiveness and reliability.
The Enrollment Advisor manages a book of families through the entire enrollment process, from initial contact to funding. They are responsible for driving task completion, maintaining accurate data in HubSpot, and resolving any blockers that prevent families from enrolling.
The Assessment Lead manages the end-to-end planning, coordination, and execution of standardized assessment programs for assigned K-12 portfolios. This role serves as the operational lead during testing windows, ensuring compliance, data integrity, and effective communication with stakeholders.
Provide direct support to families via multiple communication channels including phone, text, and email to resolve concerns and assist with educational program scheduling. Maintain accurate records in the ticketing system and coordinate with team members to ensure consistent service delivery.
The Processing Specialist manages student schedules, enrollment packets, and reimbursement claims to ensure compliance with company policies. They also provide procurement support and maintain professional communication with parents and guardians.
The Assessment Lead manages the end-to-end planning, coordination, and execution of standardized assessment programs across assigned K-12 portfolios. This role serves as the operational lead during testing windows, ensuring compliance, data accuracy, and effective communication with stakeholders.
The founding Security Engineer will own the end-to-end IT, identity, compliance, and application security programs. This role involves setting security strategy, choosing tooling, and ensuring the protection of student data across the organization.
The People Operations Generalist manages core HR functions including data management, compliance, onboarding, and benefits administration. The role also supports full-cycle recruiting and partners with leadership to improve employee experience and operational efficiency.
The Director of Customer Success, Operations acts as the primary operational partner to the VP of Success, driving division-wide initiatives from planning through execution. They are responsible for managing project timelines, analyzing CRM data to identify performance trends, and establishing operational cadences to ensure team alignment.
The Manager, Customer Support oversees the daily performance of the Parent Support team, including coaching agents and ensuring high-quality service across chat, phone, and email. They are responsible for diagnosing performance issues, managing escalations, and implementing process improvements to enhance the overall customer experience.
Design, build, and maintain fullstack features with a focus on frontend technologies using React and NextJS. Lead technical decisions, establish coding standards, and mentor junior engineers to build an in-house engineering culture.
Provide personalized instruction, mentorship, and accountability to students through synchronous 1:1 and group sessions. Review and grade learning logs while collaborating with parents and stakeholders to support student progress.
Provide personalized instruction, mentorship, and accountability to students through synchronous sessions and learning log reviews. Collaborate with families and colleagues to tailor educational resources and coordinate interventions for at-risk students.
Provide personalized academic support, mentorship, and tutoring to students through synchronous sessions and learning log reviews. Collaborate with families and colleagues to coordinate interventions and ensure student progress in a non-traditional online environment.
Provide personalized instruction, mentorship, and accountability to students through synchronous 1:1 and group sessions. Review and grade learning logs while collaborating with families and stakeholders to support student progress.
Provide personalized academic support, mentorship, and tutoring to students through synchronous sessions and learning log reviews. Collaborate with families and colleagues to coordinate interventions and ensure student progress in a non-traditional online environment.
Provide personalized instruction, mentorship, and accountability to students through synchronous 1:1 and group sessions. Review and grade learning logs while collaborating with families and stakeholders to support student progress.
Provide personalized instruction, mentorship, and accountability to students through synchronous 1:1 and group sessions. Responsibilities include grading learning logs, communicating with parents, and collaborating with team members to support student success.
Provide individualized support and mentorship to students by monitoring progress, grading learning logs, and preparing monthly reports. Conduct synchronous 1:1 or group instruction and collaborate with families and stakeholders to ensure student success.
Provide personalized academic support, mentorship, and tutoring to students through synchronous and asynchronous instruction. Responsibilities include grading learning logs, communicating with parents, and collaborating with team members to ensure student success.
Provide personalized instruction, mentorship, and accountability to students through synchronous 1:1 and group sessions. Review and grade learning logs while collaborating with families and stakeholders to support student progress.
Provide personalized instruction, mentorship, and accountability to students through synchronous sessions and learning log grading. Collaborate with families and colleagues to support student progress and coordinate interventions for at-risk learners.
Provide personalized instruction, mentorship, and accountability to students through synchronous 1:1 and group sessions. Review and grade learning logs while collaborating with families and stakeholders to support student progress.
Provide personalized instruction, mentorship, and accountability to students through synchronous 1:1 and group sessions. Review learning logs, provide actionable feedback, and collaborate with parents and stakeholders to support student progress.
Drive student outcomes by developing and implementing evidence-based strategies to improve assessment participation and performance. This involves collaborating across internal teams and engaging with family communities to shift the culture around testing.
Build and maintain features using React and NextJS while collaborating with senior engineers to improve the codebase. Participate in product design and technical documentation to ensure scalability and reliability of the tech stack.
