Design, develop, and deploy ServiceNow applications while ensuring solutions are maintainable and aligned with long-term platform strategy. Collaborate with stakeholders to translate requirements into scripted automation, integrations, and workflow solutions.
The Customer Success Advocate will manage post-implementation relationships for federal and healthcare clients to ensure platform health and high adoption rates. They will act as a bridge between customers and delivery teams while driving license utilization and platform expansion.
The ServiceNow Architect will design, implement, and optimize scalable solutions across the ServiceNow platform with a focus on AI governance, security, and IT operations. They will provide high-impact consulting and advisory services to clients while collaborating with internal stakeholders to deliver mission-focused technical roadmaps.
Lead solution architecture and platform design discussions for ServiceNow implementations while ensuring alignment with business goals and long-term platform health. Provide architectural guidance, establish best practices for configuration and integrations, and mentor technical team members throughout the delivery lifecycle.
