Nexplay Consulting Inc.

Provide remote L2 support for network configurations, Windows Server administration, and Microsoft 365 tenant management. Lead SharePoint initiatives including architecture, implementation, migrations, and ongoing governance.

Support the Security Lead in managing compliance and security operations across a hospitality MSP portfolio. This includes developing security templates, enforcing PCI-DSS standards, and coordinating with internal engineering teams for audit preparation.

Perform a full assessment and optimization of Autotask and ITGlue configurations to align with MSP industry standards. Develop custom operational and financial reports while building scalable documentation and SOPs.

The consultant will perform a full assessment of the current Autotask and ITGlue configurations, recommending and implementing improvements aligned with MSP industry standards. Key tasks include optimizing workflows, enhancing ITGlue structure, developing custom reports, and identifying process gaps to build scalable documentation.