The role involves managing a portfolio of smaller large-group clients independently while supporting senior managers on complex accounts with 800-3,000 lives. Key tasks include handling renewals, financial analysis, carrier quoting, and leading open enrollment preparations.
Nava Benefits
6 Remote Job Openings at Nava Benefits
Manage member inquiries end-to-end, resolving complex benefits issues such as denied claims, eligibility discrepancies, and coverage questions. Collaborate with carriers and use the Nava HQ platform to ensure high standards of member experience and process improvement.
Client Manager-Senior Client Manager - Large Group
Nava Benefits
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Full Time
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14 days ago
Nava Benefits
Manage a portfolio of New York large group employer clients as a trusted advisor, overseeing annual service plans and renewals. Design creative benefit solutions and deliver financial reporting and education sessions to clients and members.
The Benefits Analyst will provide project support by maintaining renewal workbooks, conducting data validation, and performing rate modeling. They will also manage eligibility workflows, draft compliance documentation, and ensure accuracy across various benefits administration systems.
The role involves supporting complex large accounts as a secondary Client Manager while independently managing a portfolio of smaller large-group clients, acting as the primary day-to-day contact for those groups. Responsibilities include executing core benefits analyst tasks like financial spreading, carrier marketing, reporting, and leading renewal/open enrollment preparation.
Senior Client Manager - California Large Group
Nava Benefits
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Full Time
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6 months ago
Nava Benefits
Manage a portfolio of California large group employer clients, serving as their trusted advisor and proactively addressing needs throughout the plan year. Lead annual service plan execution including renewals, open enrollment, compliance support, and member education.