The intern will audit and maintain the NAMI HelpLine resource database, warmline directory, and synonym database to ensure accurate information for help seekers. They will also participate in weekly virtual meetings and document their work activities according to program policies.
The Data Engineer will build and operate a central data platform to support program impact measurement and data-informed decision-making. This role involves developing ELT pipelines, ensuring data quality, and creating self-service reporting solutions for staff and affiliates.
Provide emotional support, hope, and mental health resource referrals to individuals via calls and texts. Accurately record interaction data in call center software while adhering to NAMI service policies.
Provide executive and operational support to the National Director of Information Systems by managing calendars, communications, and meeting lifecycles. Coordinate priorities across IS teams and utilize AI-assisted productivity tools to maintain the office's operating rhythm.
The Senior Manager, Training Design leads the design, development, and continuous improvement of high-quality training for NAMI's National and State Trainers. They will also develop continuing education programs for NAMI's Program Leaders and ensure training content is engaging and aligned with organizational standards.
Lead and design initiatives to destigmatize mental health and increase help-seeking behaviors in marginalized communities. Oversee key programs and collaborate with NAMI affiliates and community partners to implement culturally responsive strategies.
