MyAdvice

Serve as the first point of contact for clients by resolving high-volume support tickets and handling inbound calls. Responsibilities include performing basic website updates, guiding users through platform features, and escalating complex issues to Tier 2 support.

Design, develop, and deploy scalable Generative AI solutions, including LLM-powered pipelines, AI agents, and RAG architectures. Collaborate with cross-functional teams to integrate these AI capabilities into production-ready systems and automated workflows.

Manage the full client billing lifecycle, including invoicing, payment processing, and collections for overdue accounts. Serve as the primary point of contact for client billing inquiries and handle vendor bills for accounts payable processing.