Mountain America Credit Union

The agent will proactively identify member needs through consultative conversations and recommend financial solutions using the AAA sales model. They are responsible for maintaining high performance standards while delivering exceptional service in a fast-paced contact center environment.

Lead BSA Compliance operations by managing assistant managers and overseeing investigative activities to ensure regulatory compliance. Responsible for the accurate filing of SARs, CTRs, and OFAC reports while maintaining a robust quality assurance program.