Conduct 30-minute new-patient telehealth visits for Medicare beneficiaries and provide clinical oversight for care plans. Document patient interactions in the EHR and collaborate with care advocates to manage patient health outcomes.
The specialist is responsible for managing high-volume phone calls with Medicare patients to explain services and book initial doctor visits. They must also document all interactions in the company platform and flag urgent patient needs to the care team.
The specialist is responsible for calling new Medicare patients to explain services, confirm plan details, and book doctor visits. They must also document all interactions in the platform and flag urgent patient needs to the care team.
The specialist will conduct initial patient outreach to explain Medicare services, assess health goals, and book doctor appointments. They are responsible for maintaining accurate documentation in the platform while ensuring compliance with HIPAA and privacy standards.
The Rapid Response Care Advocate manages urgent patient cases by building execution plans, coordinating with healthcare operations, and advocating for patients to remove barriers to care. They are responsible for maintaining accurate documentation and providing empathetic, consistent support to patients in high-urgency situations.
Serve as the primary non-clinical point of contact for Medicare patients to help them understand care plans and schedule appointments. Coordinate with clinical teams and connect patients to community resources for social needs like food and housing.
Serve as the primary non-clinical point of contact for Medicare patients to help them navigate care plans and schedule appointments. Coordinate with clinical teams and connect patients to community resources for social needs like housing and transportation.
Serve as the primary non-clinical point of contact for Medicare patients to help them understand care plans and schedule appointments. Coordinate social-needs support such as food, housing, and transportation while documenting all interactions in the company platform.
Own the direct-to-consumer patient acquisition engine by designing experiments across paid, organic, and influencer channels. Manage the marketing performance dashboard and optimize landing pages to drive Medicare patient enrollment.
Serve as the primary non-clinical point of contact for Medicare patients to help them understand and execute their care plans. Coordinate appointments, navigate insurance, and connect patients with community resources for social needs.
Serve as the primary non-clinical point of contact for Medicare patients to help them understand and execute their care plans. Coordinate appointments, navigate insurance, and connect patients with community resources for social needs.
