Care Coordinators manage a caseload of members to create individualized care plans and coordinate the delivery of medical and social services. They also provide education on benefits and serve as a primary contact for members while partnering with providers and county entities.
Medica
10 Remote Job Openings at Medica
The specialist is responsible for the clinical review, investigation, and resolution of member and provider appeals and grievances. They collaborate with medical directors and operational teams to ensure regulatory compliance and support quality performance outcomes.
Perform high-level medical coding, audits, and analysis to ensure accurate claims processing and provider reimbursement. Serve as a subject matter expert for coding-related inquiries and maintain medical code sets within company systems.
Customer Service Representative - Government Products (8/31 Start Date)
Medica
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Full Time
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13 days ago
Medica
Act as the primary contact for members to resolve inquiries regarding claims, enrollment, billing, and pharmacy benefits. Provide high-quality service and utilize the service recovery process to assist members in complex situations.
Conduct routine and targeted audits of appeals and grievances cases to ensure compliance with federal, state, and organizational regulations. Analyze audit results to identify trends and partner with leadership to implement corrective action plans and quality improvements.
Customer Service Representative - Commercial Products (8/31 Start Date)
Medica
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Full Time
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a month ago
Medica
Act as the primary contact for members to resolve inquiries regarding claims, enrollment, billing, and pharmacy benefits. Utilize the service recovery process to assist members in complex situations and ensure high levels of service satisfaction.
Care Coordinator II or III RN or Licensed SW (All Counties in MN)
Medica
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Full Time
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a month ago
Medica
Manage a caseload of members to create individualized care plans and coordinate medical and social services. Partner with physicians and county entities to provide education on Medicare and Medicaid benefits.
The role involves reviewing and documenting prior authorization requests and member case histories to determine coverage approval. Additionally, the nurse analyzes trends to recommend revisions to medical policies and utilization management procedures.
The Medical Director supports clinical operations by performing medical necessity and appeal case reviews for care management. They are also responsible for chairing the Technology Assessment Committee and developing medical policies that balance provider, patient, and health plan interests.
Drive new business sales by managing strategic relationships with brokers and consultants for commercial large group business. Develop strategic sales plans and lead RFP responses to provide tailored healthcare solutions for clients.