The Financial Services Agent manages client financial engagement by assisting with past-due balances, billing inquiries, and payment arrangements across multiple channels. They provide compassionate support while ensuring accurate account documentation and adherence to organizational revenue recovery goals.
The coordinator manages inbound and outbound calls to collect past due payments for Wellness Plans and hospital invoices. They are also responsible for resolving account discrepancies and assisting clients with general financial and micro-chipping inquiries.
Supervise a team of Hospital Maintenance Specialists, managing hiring, scheduling, and performance to ensure facility standards are met. Oversee regional repair projects, preventive maintenance, and contractor management for veterinary clinics.
