The Virtual Care Technician provides medical guidance and triage to clients via a live chat function in a mobile application. They are also responsible for handling administrative queries related to billing and CareClub while documenting patient needs for potential hospital visits.
Mars Veterinary Health
11 Remote Job Openings at Mars Veterinary Health
Sr. Manager Construction, Infrastructure Projects (Remote) - Mars Veterinary Health
Mars Veterinary Health
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Full Time
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13 days ago
Mars Veterinary Health
Lead the planning and execution of complex building infrastructure and facility construction projects from pre-construction through close-out. Act as the owner's representative to manage designers, contractors, and stakeholders while ensuring operational continuity in occupied environments.
Team Lead, Hospital Maintenance - Northeast (Mars Veterinary Health)
Mars Veterinary Health
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Full Time
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16 days ago
Mars Veterinary Health
Supervise a team of Hospital Maintenance Specialists, overseeing hiring, scheduling, and performance management. Manage regional facility repairs, preventive maintenance tasks, and contractor selection to ensure practice standards are met.
Client Care Specialist (Remote)
Mars Veterinary Health
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Full Time
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19 days ago
Mars Veterinary Health
Manage inbound and outbound client contacts across multiple channels to assist pet owners with scheduling and service navigation. Collaborate with cross-functional teams to resolve inquiries and provide feedback for process improvements.
Client Retention Coordinator (Remote)
Mars Veterinary Health
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Full Time
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19 days ago
Mars Veterinary Health
The coordinator is responsible for educating and negotiating with clients to retain Banfield's Wellness Plans. They provide compassionate customer service and document all resolutions using specialized retention software.
Client Financial Services Coordinator (Remote)
Mars Veterinary Health
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Full Time
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19 days ago
Mars Veterinary Health
The coordinator manages inbound and outbound calls to collect past due payments for Wellness Plans and hospital invoices. They are also responsible for resolving account discrepancies and providing financial information to clients and hospital teams.
Team Lead, Hospital Maintenance - West (Mars Veterinary Health)
Mars Veterinary Health
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Full Time
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a month ago
Mars Veterinary Health
Supervise a team of Hospital Maintenance Specialists, overseeing hiring, scheduling, and performance management. Manage regional facility repairs, preventive maintenance tasks, and contractor selection to ensure practice standards are met.
Team Lead, Hospital Maintenance - North (Mars Veterinary Health)
Mars Veterinary Health
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Full Time
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a month ago
Mars Veterinary Health
Supervise a team of Hospital Maintenance Specialists, managing hiring, scheduling, and performance to ensure facility standards are met. Oversee regional repair projects, preventive maintenance, and contractor management for veterinary clinics.
Team Lead, Hospital Maintenance - South (Mars Veterinary Health)
Mars Veterinary Health
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Full Time
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a month ago
Mars Veterinary Health
Supervise a team of Hospital Maintenance Specialists to ensure quality control and timely completion of facility projects. Manage regional maintenance programs, including hiring, scheduling, and overseeing repairs such as painting, plumbing, and electrical work.
The Program Specialist manages regional facility repairs, preventive maintenance programs, and capital projects across veterinary hospitals. They ensure lease compliance, coordinate with vendors, and oversee building maintenance to maintain 100% hospital operations.
HVAC Specialist (remote) Mars Veterinary Health
Mars Veterinary Health
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Full Time
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a month ago
Mars Veterinary Health
The HVAC Specialist will provide design, preventive maintenance, and repair support to ensure HVAC systems are fully functional across various veterinary hospital locations. They will manage outside vendors, oversee capital asset plans, and collaborate with mechanical engineers to ensure facility compliance and design efficiency.
