marbis GmbH

Lead, coach, and develop a team of Customer Support Agents while monitoring performance and quality metrics. Partner with other departments to identify operational inefficiencies and implement continuous improvement initiatives using AI tooling.

Develop complex frontend applications using JavaScript frameworks and implement sophisticated design concepts in collaboration with UX/UI experts. Responsibilities include integrating external interfaces, optimizing the existing codebase, and implementing A/B tests.

You will work alongside backend and frontend developers, responsible for the operation of web applications and automating processes. Additionally, you will optimize configuration management using CI/CD pipelines and ensure the visibility and observability of applications.