You will manage a portfolio of NHS accounts, acting as a trusted partner to drive product adoption and measurable health outcomes. Additionally, you will gather customer insights and usage data to support product improvements and identify growth opportunities.
Design, build, and evolve the AWS cloud platform using Terraform to ensure scalability, reliability, and security. Collaborate with engineering teams to improve developer experience and implement modern cloud-native practices.
You will act as a bridge between business partners and engineering teams to investigate, reproduce, and resolve technical escalations for the OMRON Connect app. Additionally, you will identify recurring issues to improve product stability and contribute to the creation of support documentation.
