Provide high-quality customer service through inbound and outbound calls while maintaining accurate member files and documentation. Support translation services for members, attorneys, and courts to ensure clear communication and procedural compliance.
The Attorney Relations Assignment Representative manages case dockets by assigning them to attorneys and ensuring performance standards are met. This role also involves providing customer service to members and attorneys while maintaining accurate records in the computer system.
The Legal Customer Service Representative acts as the primary contact for Pro-Driver members, managing inquiries and providing service through outbound and inbound calls. They are responsible for accurately documenting member files, explaining procedures, and providing translation services between English and Russian.
The Legal Customer Service Representative acts as the primary point of contact for Pro-Driver members, managing inquiries and providing service through outbound and inbound calls. They are responsible for accurately documenting member files, explaining procedures, and providing translation services between English and Russian.
The representative will provide excellent customer service via inbound and outbound calls, managing call handle times and processing membership information accurately. This role also requires supporting translation services for various parties as needed for this bilingual position.
Provide excellent customer service via quality inbound and outbound phone calls to members, attorneys, and associates while adhering to strict call handling time metrics. Responsibilities also include supporting translation services for bilingual interactions and accurately documenting all member interactions.
