You will plan and execute mixed-methods research across web and app platforms while leveraging AI-assisted tools to synthesize insights. You will partner with Product and Design teams to ensure consumer feedback drives the development and optimization of digital experiences.
You will lead the design and development of scalable microservices and APIs within the Consumer Profile domain to manage identity and profile data. Additionally, you will own services end-to-end, ensuring system resilience and mentoring engineers through design and code reviews.
Lead the Workforce Management track using ProWFM and integrate it with enterprise systems. Collaborate with product teams to develop applications that enhance consumer experiences and boost revenue.
