You will deliver Tier I technical support for customers and escalate critical issues to Tier II support. You are also responsible for providing accurate information and ensuring a positive customer experience using Faveo Helpdesk.
Assist in building and maintaining backend components and APIs using Golang for the Faveo Helpdesk platform. Support the team in debugging, documenting features, and integrating third-party APIs.
Assist in building and maintaining backend components and APIs using Golang for the Faveo Helpdesk platform. Support the engineering team through code documentation, debugging, and integrating third-party APIs.
Assist in building and maintaining backend components and APIs using Golang for the Faveo Helpdesk platform. Support the team in writing clean code, integrating third-party APIs, and debugging issues.
