The Hotline Therapist provides crisis phone interventions to military veterans and their families while managing referrals for behavioral health services. They are responsible for assessing clinical needs, maintaining accurate documentation, and collaborating with internal and external teams.
The Hotline Specialist provides crisis phone interventions to military veterans and their families while assessing clinical needs and recommending appropriate service referrals. They are also responsible for maintaining accurate clinical documentation and collaborating with internal and external teams to ensure high-quality care.
The therapist will provide psychotherapy for the assessment, diagnosis, and treatment of adults and their families. They are also responsible for facilitating IOP, SOP, and Aftercare groups using the agency's substance abuse curriculum.
The specialist will provide crisis phone interventions for the LGBTQIA suicide hotline and manage appropriate service referrals. They are also responsible for maintaining accurate clinical documentation and collaborating with internal and external stakeholders.