You will manage institutional client relationships across the APAC region, leading end-to-end implementations and driving account growth. Additionally, you will define client success processes and leverage AI tools to scale team operations and improve the client experience.
You will manage end-to-end client implementations, including data mapping, testing, and go-live support. Additionally, you will analyze client data submissions to identify root causes of issues and collaborate with engineering to resolve them.
The analyst will support institutional clients with implementations, data mapping, and troubleshooting reporting issues. They will also utilize AI and automation tools to streamline analysis, triage tickets, and maintain client documentation.
Manage institutional client relationships across North America and lead implementations from scoping and planning through testing, go-live, and ongoing support. Drive retention and account growth, resolve escalations, improve client success processes using AI and automation, and, at Director level, lead the regional team and report on its performance.
Manage end-to-end client implementations, including onboarding, data mapping, and testing cycles. Analyze client data submissions to identify root causes of reporting issues and collaborate with engineering teams on resolutions.
Lead end-to-end client implementations and manage institutional relationships across the EMEA/UK region. Drive retention, account growth, and define client success processes while leveraging AI to scale operations.
The Senior Analyst will monitor and analyze the global regulatory landscape for derivatives, ensuring the firm anticipates regulatory changes and translates them into actionable solutions. This role involves collaborating with technology teams and producing clear reports for various audiences.
The Senior Analyst will monitor and analyze global regulatory developments affecting derivatives and assess their impact on the business. They will translate regulatory requirements into actionable solutions and collaborate with technology teams to ensure compliance.
The Director of Product Development will own and direct the firm's response to the evolving global derivatives regulatory landscape. This includes overseeing the implementation of regulatory features and ensuring client needs are met.
Monitor and analyze global regulatory developments for derivatives, ensuring the firm anticipates changes and translates them into actionable solutions. Collaborate with technology teams to implement compliant solutions and produce intelligence reports for various audiences.
