The Director of Professional Services will own the P&L and book of business for a portfolio of client engagements, ensuring profitable delivery and high-quality outcomes. They will lead a diverse team of consultants and project managers while serving as the senior escalation point for key customer relationships.
The Director of Professional Services will own the P&L and book of business for a $3–5M portfolio while leading a team of consultants and project managers. They will oversee delivery quality, manage client escalations, and drive process improvements to ensure profitable and high-performing engagements.
The Chief Architect will define technical standards, oversee architectural specifications, and lead the development of complex prototypes using AI-assisted coding tools. They will also mentor platform developers and act as the primary technical expert across departments to ensure high-quality software delivery.
The Chief Architect will define technical and coding standards while overseeing architectural specifications and product release processes. They will also mentor developers and utilize AI-assisted coding tools to build and prototype complex software solutions.
Lead the customer-trust and compliance function across a private-equity portfolio, managing SOC 2 audits and AI compliance frameworks. Drive security reviews, RFPs, and the maintenance of a customer-facing trust portal to support enterprise deals.
