Perform diagnostic mental health assessments via telehealth to evaluate clients for emotional support or psychiatric service animals. Collaborate with company agents to ensure proper documentation and efficient client support.
Provide live dog training services while educating clients on behavior and obedience. Adapt training plans to individual dog needs and maintain clear communication with clients and the team.
You will handle inbound and outbound calls to assist pet owners in enrolling in professional dog training programs. The role requires using consultative sales techniques to meet or exceed established sales goals and KPIs.
You will work directly with clients to resolve cancellation requests and improve customer satisfaction. Responsibilities include managing scheduling, tracking cases, and providing support via phone, email, and chat.
